Introducing GoCar Subs - own a car, the debt-free way. GoCar Subs is a car subscription service that offers you an alternative to traditional car ownership.

• Affordable all-inclusive subscription fee. Covers everything except petrol, freeing you from traditional car ownership hassles
• Simple Price Structure. 8 categories from Econ to Sports, there is a vehicle to meet everybody’s budget
• Flexibility. SWAP mid-way through your subscription to another vehicle (selected models)

At the end of your subscription term, you can choose to purchase the car from us or return it and continue with another subscription on the same or a different car.

Catering to consumers’ fast-moving lifestyle of today, our car subscription service offers the following great benefits:

• Fast subscription application assessment
• No need for hire purchase loans, no interest rates and no long term lock-ins of 5-9 years
• No hefty down payments
• No car depreciation concerns
• Affordable all inclusive fees that covers access to the car, insurance, road tax, regular servicing fees and 24/7 nationwide roadside assistance

If you’re ready to Subscribe, here are just a few steps:

1. Sign Up for a GoCar Subs account
2. Select a car from our Garage
3. Click on subscribe and complete your details
4. Upload your supporting documents. Requirements as follows:
   
   Weekly, Monthly & 6 month plans

   Individual Subscription Malaysian

   • Copy of Identification card (I.C.)
   • Copy of Driver’s license
   • Selfie with valid Driver's License

   Individual Subscription Non-Malaysian

   • Copy of Passport
   • Copy of valid Malaysian driver’s license, or valid international driver’s permit, or other licenses that are accepted by JPJ
   • Selfie with valid Malaysian driver’s license or valid international driver’s permit
   
   
   12 months, 24 months, 36 months plans

   Individual Subscription Malaysian

   • Copy of Identification card (I.C.)
   • Copy of Driver’s license
   • 3 months pay slip
   • 3 months bank statement
   • EPF statement

   Individual Subscription Non-Malaysian

   • Copy of Passport
   • Malaysian Visa / Work Permit
   • Copy of valid International Driver’s License
   • Copy of utility bill & rental agreement
   • Letter of employment
   • 3 months pay slip
   • 3 months bank statement

   Company Subscription

   • Form 9/13 (certified true copy)
   • Form 24 (certified true copy)
   • Form 49 (certified true copy)
   • Copy of designated driver’s IC / Passport
   • Copy of designated driver’s license
   • Director’s identification card (I.C.) / passport
   • Board resolution
   • Past 2 years financial statement (for 5 Subscriptions & above)
5. We will reply on your application status within 24 - 48 hours
6. Proceed to make your payment:
   • Weekly, Monthly subscription: Security deposit and One-time fee
   • 6 months, 12 months, 24 months, 36 months: Security deposit and 1st month payment to confirm your subscription through the GoCar Subs website
7. Once payment has been made, your car will be ready within:
   • Weekly, Monthly subscription: 7 days
   • 6 months, 12 months, 24 months, 36 months: Between 14 days – 21 days
   • Swap Plan: 14 days
   
   Note: Vehicle availability on a first-come, first-serve basis.

Focus on your driving experience without the worries. Leave the car maintenance, ownership fees and worries to us:

• Affordable, short-term subscription for vehicles of your choice
• Optional mileage packages for heavier usage
• Insurance
• 24/7 nationwide roadside assistance
• Regular servicing and maintenance
• Road tax
• Detailed car inspection by our team of trained experts

We are currently available in Klang Valley, Penang and Johor Bahru

At GoCar Subs, we have streamlined the prices of our line-up so it’s easy for customers to select models that meet their budgets. We have 8 categories of vehicles:

Models include:

• Econ from only RM899
• Base from only RM1,199
• Plus from only RM1,599
• Exec from only RM1,899
• Work from only RM2,099
• Luxe from only RM2,499
• Electric as listed on website
• Sports as listed on website

All GoCar Subs vehicles do not come with tinting. If you would like to have it in, do request from our team and we will share the quotation with you.

Payment would need to be made before the vehicle collection.

In the unfortunate event of an accident:

• Important: Make a police report at the time of the accident (within 24 hours)
• Call our 24/7 roadside assistance team at 1300-30-2633 (24 hours/7 days a week) to request for towing assistance
• Notify GoCar Subs’ team at 1-800-18-8663 (Monday to Sunday, 8 am. to 8 pm) or email us at subs@gocar.my
• Date, time, and place of accident or incident
• Photos of damage
• Scan / Photos of police report

The subscription comes with a mandatory Collision Damage Waiver (CDW) monthly fee. This limits your liability in cases of loss or damages is claimable under insurance - there will be no charges to you. Coverage includes:

• Damages due to an accident
• Total loss due an accident
• Windscreen damage due to accident
• Special peril covering flood, typhoon, hurricane, storm, tempest, volcanic eruption, earthquake, landslide, landslip, sinking of the soil or other convulsions of nature
• Strikes, Riots and Civil Commotion covering loss or damage to the Said Vehicle caused by strikers and riots.

Yes, we hope subscribers take good care of the vehicles, as they would their own vehicles. We will take care of all the routine servicing and maintenance. You will need to take care of the vehicle by driving responsibly, up-keep of cleanliness, making the vehicle available during servicing intervals, and notifying us if you are in an accident.

All service appointments are only available at authorised GoCar Subs workshops. Contact our team at 1300-30-2633 to schedule an appointment.

At the point of return, the vehicle will be inspected to ensure the condition of wear is in line with the period of subscription. Should there be damages or repairs needed, you will need to pay for the damages/repairs through the security deposit. If the vehicle returned is in good condition, then the security deposit will be refunded within 2 months from the date we receive all relevant documents in full.

You are responsible for all traffic summonses and other violations when the vehicle is under your possession. We will raise all the traffic summonses and your account will be charged for any outstanding summons.

Currently all our subscription plans require you to see through the subscription term. But if you’re subscribed to the 12 month plan or longer, you have the opportunity to swap up to twice a year regardless of vehicle category at a small fee of RM250 per swap with our SWAP function!

You just have to drive your current vehicle for a minimum of 3 months, your security deposit and monthly charge will be changed accordingly.

Note: This plan is not applicable to Weekly, Monthly & 6 months subscription.

Please be informed that smoking is not allowed in any GoCar Subs vehicle. In the event a vehicle is returned smelling like smoke, a cleaning fee would be imposed upon on your final invoice.

In principle, you may transport your pet in your GoCar Subs. However, you should ensure that the animal leaves no scratch marks, dirt or hair behind because you will be charged for any special cleaning and removal of traces upon returning the car. For safety reasons, we always recommend using a pet transport/carrier box.

We have defined the level of acceptable wear within the terms & conditions (Appendix B). Please ensure that you inspect and mark the vehicle condition upon collection, as this will be the base upon which the vehicle will be assessed upon return. GoCar Subs reserves the right to charge subscribers in the event of serious damages/repairs.

GoCar Subs is available to all Malaysian & International(T&C Apply) residents along with companies who have a valid driving license.

As a rule of thumb, our subscribers have to be between 18 - 65 years old.

Yes you are eligible to subscribe with no additional costs or limitations! However if you have a P license and/or are under 21 years old, additional charges will be applied in the event of an accident.

Yes, but the requirements vary depending on the following:

Weekly and Monthly Plans

We only allow valid license holders from the following countries, accompanied by an English or Malay translation (where the license is in another language) with the right driving class:

Countries include:

If you are not from any of these countries, we will require either a;

• Valid International Driver’s Permit, or
• A valid Malaysian Driver’s License.

Your home country's driving license will not be applicable.

6 Months, 12 Months, 24 Months, 36 Month plans
For longer plans, we require the following:
Valid International Driver’s Permit, or
A valid Malaysian Driver’s License.

The original vehicle owner retains ownership rights to the vehicle. Nevertheless, you still get to enjoy the benefits of driving the car as if it’s yours. Enjoy an affordable ownership, without the hassles of scheduling for maintenance, road tax renewals, as well as depreciation and reselling procedures of the car.

Upon checking out, you will be prompted to upload your documents as follows:

Individual Subscription Malaysian

• Copy of Identification card (I.C.)
• Copy of Driver’s license
• Selfie with valid Driving License

Individual Subscription Non-Malaysian

• Copy of Passport
• Copy of Valid Malaysian driver’s license, or valid international driver's permit, or other licenses that are accepted by JPJ
• Selfie with valid Malaysian driver’s license or valid international driver’s permit

Individual Subscription Malaysian

• Copy of Identification card (I.C.)
• Copy of Driver’s license
• 3 months pay slip
• 3 months bank statement
• EPF statement

Individual Subscription Non-Malaysian

• Copy of Passport
• Malaysian Visa / Work permit*
• Copy of valid International Driver’s License
• Copy of utility bill & rental agreement
• Letter of employment
• 3 months pay slip
• 3 months bank statement

Company Subscription

• Form 9/13 (certified true copy)
• Form 24 (certified true copy)
• Form 49 (certified true copy)
• Copy of designated driver’s IC / Passport
• Copy of designated driver’s license
• Director’s identification card (I.C.) / passport
• Board resolution
• Past 2 years financial statement (for 5 Subscriptions & above)

If you do not have the documents on hand at the point of subscribing online, you can email us at subs@gocar.my

The vehicles listed in our garage are on a first-come, first-serve basis. Should the vehicle become unavailable, we will provide you with an alternative vehicle for your consideration.

In the unlikely case that the vehicle you selected is no longer available, we will provide you with an alternative option based on your submitted selection parameters for your consideration.

To apply for a GoCar Subs, it’s totally free. Upon receiving your documents, we will come back to you within 24 hours on your application.

Once successful, you may then proceed to make the first payment to confirm your subscription. Depending on your subscription plan, the first payment usually consists of a security deposit and the first month's subscription fee.

In the event your vehicle you selected is no longer available, our team will contact you to select an alternative vehicle within the same category.

Your GoCar Subs vehicle will be ready within:

• Weekly, Monthly: Within 7 days from payment date
• 6 months, 12 months, 24 months, 36 months: 14 days from payment date

You can choose to pick-up your vehicle from any of our GoCar Subs hubs.

During the vehicle delivery process, our Delivery Consultant will personally explain the key features of the vehicle, documents, photograph the condition of the vehicle and obtain sign-off on the vehicle acceptance forms.

Delivery:

You can select to pick-up your GoCar Subs vehicle from our GoCar Subs Hub listed here:

GoCar Subs PJ
Lot 1A, Jalan Kemajuan, Seksyen 13,
46200 Petaling Jaya, Selangor.
Google Maps: https://bit.ly/37U1vHy
Waze: https://bit.ly/35ET2Gr

GoCar Subs Jln Raja Laut
62-68, Jalan Sultan Azlan Shah, Wilayah Persekutuan,
51200 Kuala Lumpur.
Google Maps: https://bit.ly/3bx3iay
Waze: https://bit.ly/39kFGmQ

GoCar Subs Bayan Lepas
No. 196, Blok G, Jalan Sultan Azlan Shah,Sungai Tiram,
11900 Bayan Lepas, Pulau Pinang.
Google Maps: https://bit.ly/2LECVoe
Waze: https://bit.ly/3oCSg7l

GoCar Subs Johor Bharu
No.2, Jalan Johor Jaya, Taman Johor Jaya,
81100 Johor Bahru. Johor.
Google Maps: https://bit.ly/35Db1zV
Waze: https://bit.ly/2K9iM9g

The vehicle is your responsibility until it has been returned back to GoCar Subs or picked up by our collection team. You are required to be the one who picks up or drops off the vehicle, unless you have an additional driver listed on your contract. Please note that you will need to present your MyKad/passport for verification purposes.

All vehicles listed on GoCar Subs have been carefully inspected by our trained experts and conditions listed clearly on our website. Each car is cleaned, sanitized and thoroughly checked before it is delivered to you.

In cases where you have concerns on the condition of the vehicle, our team will be happy to help at 1300-30-2633 (Monday to Sunday, 8 a.m. to 8 p.m) or subs@gocar.my.

We strive to quickly allocate our inventory to subscribers so we do not have cars available for test drives.

In cases where you have concerns on the condition of the vehicle, our team will be happy to help at 1300-30-2633 (Monday to Sunday, 8 a.m. to 8 p.m) or subs@gocar.my.

Subscribers are required to adhere to their subscription period as per contract. If you’re unsure, best to select a shorter subscription period before renewing to a longer subscription term. Where early termination is needed, a penalty fee will be imposed of up to the remaining value of the contract term.

If you need any assistance, contact us at subs@gocar.my or contact us at 1300-30-2633 for assistance.

Your mileage allocation is a cumulative total based on your subscription period. For example:

• Subscribed plan: 12-month (annual)
• Mileage per month: 1,650 km
• Total mileage in 12 months: 1.650 km x 12 months = 19,800 km

There will be no additional fees incurred as long as you return the vehicle below 19,800 km at the end of your Subscription. However, there will be an excess mileage penalty if you exceed your allocated cumulative total depending on your subscribed vehicle.

Excess mileage charges vary by model. Please refer to the vehicle page for details.

No, you will need to pre-select your mileage plans at the beginning of your subscription. Please note that there will be an excess mileage penalty if you exceed your allocated cumulative total depending on your subscribed vehicle.

Sure! You are welcome to subscribe to up to two vehicles at a time. We will run some simple verifications after you have submitted your application to assess your affordability for the vehicles you’d like to subscribe to. 

If there is a mismatch on your preferred subscription vehicle with the monthly subscription fee required, we will be happy to suggest an alternative vehicle to you for your consideration. 

You can have up to 2 additional named drivers per subscription. Please note however that the subscriber will be fully responsible to ensure that name drivers have valid driver’s licenses, and is responsible for the usage and condition of the vehicle at all times.

You are responsible for all traffic summonses and other violations when the vehicle is under your possession. We will raise all the traffic summonses and your account will be charged for any outstanding summons.

Focus on your driving experience without the worries. Leave the car maintenance, ownership fees and worries to us:

• Affordable, short-term subscription for vehicles of your choice
• Optional mileage packages for heavier usage
• Insurance (inclusive of accident, theft, special peril, strikes and riots)
• 24/7 nationwide roadside assistance
• Regular servicing and maintenance
• Wear and tear coverage for tyres , wheel alignment & balancing, front wiper blades, front brake pads, battery
• Road tax
• Detailed car inspection by our team of trained experts

Terms apply

Yes, we hope subscribers take good care of the vehicles, as they would their own vehicles. We will take care of all the routine servicing and maintenance. You will need to take care of the vehicle by driving responsibly, up-keep of cleanliness, making the vehicle available during servicing intervals, and notifying us if you are in an accident.

All service appointments are only available at authorised GoCar Subs workshops. Contact our team at 1300-30-2633 to schedule an appointment.

At the point of return, the vehicle will be inspected to ensure the condition of wear is in line with the period of subscription. Should there be damages or repairs needed, you will need to pay for the damages/repairs through the security deposit. If the vehicle returned is in good condition, then the security deposit will be refunded within 2 months from the date we receive all relevant documents in full.

You are responsible to ensure that the vehicles are serviced on time. If a vehicle is due for maintenance according to manufacturer recommended standards, we will reach out to you to schedule a maintenance appointment.

If your vehicle notifies you that maintenance is due and you have not heard from us still, please call our support hotline at 1300-30-2633 (Monday to Sunday, 8 a.m. to 8 p.m) or email us at subs@gocar.my. Our customer support team will be in contact with you to schedule a maintenance appointment within 24 hours.

Delivery:

You can select to pick-up your GoCar Subs vehicle from our GoCar Subs Hub listed here:

GoCar Subs PJ
Lot 1A, Jalan Kemajuan, Seksyen 13,
46200 Petaling Jaya, Selangor.
Google Maps: https://bit.ly/37U1vHy
Waze: https://bit.ly/35ET2Gr

GoCar Subs Jln Raja Laut
62-68, Jalan Sultan Azlan Shah, Wilayah Persekutuan,
51200 Kuala Lumpur.
Google Maps: https://bit.ly/3bx3iay
Waze: https://bit.ly/39kFGmQ

GoCar Subs Bayan Lepas
No. 196, Blok G, Jalan Sultan Azlan Shah,Sungai Tiram,
11900 Bayan Lepas, Pulau Pinang.
Google Maps: https://bit.ly/2LECVoe
Waze: https://bit.ly/3oCSg7l

GoCar Subs Johor Bharu
No.2, Jalan Johor Jaya, Taman Johor Jaya,
81100 Johor Bahru. Johor.
Google Maps: https://bit.ly/35Db1zV
Waze: https://bit.ly/2K9iM9g

Regular Servicing and Maintenance:

We will collect your GoCar Subs vehicle at a time and location convenient to you (within Klang Valley) and return it back to you when it is ready. Please note that this delivery service is chargeable.

The vehicle is your responsibility until it has been returned back to GoCar Subs. You are required to be the one who picks up or drops off the vehicle, unless you have an additional driver listed on your contract. Please note that you will need to present your MyKad/passport for verification purposes.

Yes, there will be a temporary vehicle if your vehicle needs to be in the workshop for more than 48 hours, as well as in cases that involved accident repairs. Please note that we will provide you with any make/model at our discretion.

Before the end of your subscription term, we will contact you to find out your next intention. You can then choose to:

• Buy over the vehicle
• Continue your subscription (subject to availability)
• Subscribe to another car of your choosing
• Return the vehicle and end my Subscription

Please ensure that all of your personal belongings are removed as we cannot be held responsible for any lost items after your vehicle has been handed over back to GoCar Subs. Please ensure that all equipment that came with the vehicle is present, such as keys, owner’s manuals, floor mats and so on.

You will need to return the vehicle with the same fuel level you received the car with. In almost all cases this is a full tank. You are not obliged to get the car washed or detailed prior to returning it. However, you may want to address any stains or excessive wear prior to returning the vehicle to avoid excessive wear charges.

Please return the vehicle at our GoCar Subs Hub. Our team will inspect and document the condition of the car, while walking you through the entire car return process.

While we are sad that you will be leaving us, you will always have the option to buy the car you have been subscribing to at the end of your subscription term. We will be happy to provide you with the vehicle’s purchase value for your kind consideration. Alternatively, you can renew your subscription (subject to availability) or subscribe to another car of your choosing.

Definitely! If the vehicle returned is in good condition, then the security deposit will be refunded within 2 months from the date we receive all relevant documents in full. We request for your kind patience to allow us for post-return inspection and its wear is in-line with our acceptable wear guidelines. We will verify that there are no outstanding traffic summonses or other violations at the time of return. We will conclude the process by sending you a detailed final invoice. We work hard to make this a smooth process for you and appreciate your assistance in getting this process completed.

We have defined the level of acceptable wear within the terms & conditions. Please ensure that you inspect and mark the vehicle condition upon collection, as this will be the base upon which the vehicle will be assessed upon return.

Our support hotline is reachable at:

1300-30-2633

Operating Daily (Monday to Sunday)

From 8 a.m. to 8 p.m. (12 hours)

Our 24/7 nationwide breakdown assistance. Standard roadside assistance includes towing, battery jump start, flat tire change or inflation, petrol and lock-out service. Roadside assistance is available 24/7 and can be reachable at:

1300-30-2663

Monday to Sunday (7 days)

24 hours daily

In the unfortunate event of an accident:

• Obtain an official police report at the time of the accident (within 24 hours)
• Call our 24/7 roadside assistance team at 1300-30-2663 (24 hours/7 days a week) to request for towing assistance
• Notify GoCar Subs’ team at 1300-30-2633 (Monday to Sunday, 8 am. to 8 pm) or email us at subs@gocar.my
• Date, time, and place of accident or incident
• Photos of damage
• Scan / Photos of police report

Our insurance provides coverage of:

1. Unlimited liability for death or injury to third parties; and
2. Property damage liability up to Ringgit Malaysia three million (RM 3,000,000) only on per occurrence basis;

Provided if you or the named drivers:

3. Shall have lodged a police report within twenty four (24) hours on the accident; and
4. Shall have reported the accident to TCEC within twenty four (24) hours from the time of the accident.

In the event where the cost to repair the damage or windscreen damaged caused to the vehicle is covered by insurance, there will be no additional charges to you subject to repairs being conducted only in TCEC’s Workshops or TCEC’s Approved Workshops to complete the service, maintenance or repair of the vehicle within twenty-four (24) hours. An additional excess fee of RM400 will be imposed if you are a probationary license holder and/or is below the age of twenty-one (21) years old.

The situations currently not covered under insurance is damage caused by vehicle usage violations such as utilizing the vehicle in a way it was not intended for, as listed in the Terms and Conditions. Negligence such as any damage or accidents caused by drunk driving or texting and driving is not covered.

• No excess fees needed in the event of an accident including windscreen replacement.
• Special Perils Insurance covering loss or damage to the Said Vehicle caused by flood, typhoon, hurricane, storm, tempest, volcanic eruption, earthquake, landslide, landslip, sinking of the soil or other convulsions of nature. 
• Strikes, Riots and Civil Commotion covering loss or damage to the Said Vehicle caused by strikers and riots. 

Before heading to the workshops, make sure to make your appointment by contacting us at subs@gocar.my or calling us at 1300-30-2633

Petaling Jaya (GoCar Garage)

Lot 1A, Jalan Kemajuan, Seksyen 13,

46200 Petaling Jaya

Penang (TCEAS)

196, Jalan Sultan Azlan Shah, Sungai Tiram,

11900 Bayan Lepas, Pulau Pinang

Johor Jaya (TCEAS)

2, Jalan Johor Jaya, Johor Jaya,

81100 Johor Bahru, Johor

Yes, the booking fee will be deducted from the total amount due for your first payment.

Unfortunately, we are unable to refund your booking fee. However, we are happy to offer you the flexibility to select an alternative vehicle at a later date. The alternative vehicle must be collected within 6 months of the initial booking payment date.